The UPS Store — Store in Vernon

Reviews of The UPS Store

• Luis

  Added 2015.12.15

  Shipped a box full of items from my deceased parents place in Vernon to Toronto. The ship weight of the box was 25lbs. It was sent June 12, 2017. When I picked it up in Toronto, I thought it felt lighter than it had when I had carried it into the store in Vernon. When I finally could bring myself to open the box, I discovered that some items were missing. As a result, the rest of the contents, which had been closely packed together, had shifted, including some heavy pieces, causing a beloved coffee cup to have its handle smashed. The bubble wrap around it kept the glass shards from getting into the rest of the box, fortunately, but the cup is irreplaceable. As are the stolen items. I wish I had taken a picture of what I was shipping, but when you are grieving you don't think about people stealing from your dead parents. So if anyone ships from this location, be sure to have a complete inventory, supported by pictures, of the contents. I wish I had had the presence of mind to do so when I was packing my box.
• Grace

  Added 2015.09.23

  Nice and helpful staff.
• Lauren

  Added 2015.04.30

  They filled out the delivery label wrong resulting in a 4 day delay in an overnight shipping!
• Chase

  Added 2015.03.23

  When you're not at home to sign for your parcel then The UPS Store is your friend.
• Jose

  Added 2013.05.22

  UPS customer service is terrible, they lost my business supplies and I have now been trying to track it down for over a month!