Hugo S Moving — Moving Company in Vernon

Reviews of Hugo S Moving

• Kyle

  Added 2015.12.17

  I recently moved from Vernon to Vancouver. Since I didn't have too much time I decided to go with a local moving company and Hugo's Moving showed up at the top of the list with the highest number of positive reviews, so I contracted them for my move. The entire process was seamless starting with Amanda showing up the next day to assess my stuff to move. I had furniture in two bedrooms and 1 motorcycle. On the day of the move the packers (Cole and Colson if I remember correctly) showed up on time and started packing/loading my stuff. I really appreciate that they did their job with a smile on their face and were extremely flexible to last minute changes. They made sure to use carpets on the floor and padding on the walls to ensure no scratches were left in the house and all my furniture was wrapped with carpets. Kyle was there to make sure my motorcycle, which is dear to me, was loaded up good. The consignment arrived as planned and on time. There was a quick pit stop made to my storage facility in Vancouver to off-load some of my stuff there and the balance was taken to my apartment. One box was taken to my apartment instead of being left at the storage facility and Kyle was quick to offer to take it back after they were done at the residence. The entire move was quick, painless, delivered as promised with absolutely no dings, dents or scratches and everything in one piece.
• Owen

  Added 2015.11.15

  PS Their prices are very reasonable!
• Lucas

  Added 2015.03.11

  I called Hugo's to move an antique piano from my cousin's house in Vernon to my own house in Kelowna. From the moment I spoke with Hugo's on the phone, I knew we (and the beloved piano) would be taken care of. The move was prompt and very well executed and Kyle and his gang were very polite, friendly and respectful of me, my kiddos, our pup and our home. I would highly recommend the team and would use their services again in a heartbeat. Thank you so much!
• Richard

  Added 2014.08.30

  Overall I cannot say how pleased I am with the move. This was my first move in Canada and I cant say I've had too much experience with this, however, with the service rendered by Hugo's Moving they'll be the first I call if I ever need to move again. Thank you Amanda, Cole, Colson and Kyle. Cheers!
• Lauren

  Added 2014.04.01

  Terrible service. Multiple pieces of furniture and appliances damaged. Hugo's refused to answer any of our calls or emails when we requested help in how to proceed with damage claims. Hugo's advertised that they were fully insured for big and small damages. They refuse to take responsibility for dropping our fridge when one of the movers slipped on their truck ramp. My wife was there when this happened. Amanda of Hugo's said the damage was our fault because we failed to have clear walkways as it was snowing. This is untrue. We shovelled and salted the entrance and it was Hugo's that did not clear their own truck ramp of snow. They are now denying they are responsible and that they do not have to repair or replace any of our damaged items. I would not recommend them to anyone.
• Ashton

  Added 2013.06.03

  Great group of guys that came to help unload our uhaul and get everything organized in our house. They were very prompt, explained everything for us and reviewed all the details before starting. They were quick on getting everything in the house and respectful of both my husband and I. I would HIGHLY recommend this company to anyone looking for moving help.
• Steven

  Added 2013.04.13

  Great experience. First time hiring movers and we went with Hugo because of the good reviews. We were not disappointed, move from Lake Country to Kelowna went great. The guys protected everything well and handled the move efficiency. We would definitely hire them again.